ICS03.080.99 CCSA00 2024-11-20发布 2024-11-27实施 苏州市市场监督管理局发布DB3205 商标维权服务规范 Specificationfortrademarkrightsprotectionservice苏州市地方标准 DB3205/T1153—2024 DB3205/T1153—2024 I目次 前言..................................................................................II 1范围................................................................................1 2规范性引用文件......................................................................1 3术语和定义..........................................................................1 4总体要求............................................................................1 5服务提供者要求......................................................................2 5.1基本要求......................................................................2 5.2场地要求......................................................................2 5.3人员要求......................................................................2 5.4培训要求......................................................................2 6服务内容............................................................................2 6.1咨询服务......................................................................3 6.2争议解决服务..................................................................3 7服务流程及要求......................................................................3 7.1概述..........................................................................3 7.2信息收集......................................................................3 7.3侵权判断......................................................................4 7.4委托确认......................................................................4 7.5维权处理......................................................................5 7.6卷宗归档......................................................................5 8服务评价与改进......................................................................5 8.1服务评价......................................................................5 8.2服务改进......................................................................6 参考文献...............................................................................7