ICS03.160 CCSA 16 4201 武 汉 市 地 方 标 准 DB 4201/T 703—2024 网上仲裁服务规范 Specification for online arbitration service 2024-08- 19发布 2024- 09 -19实施 武汉市市场监督管理局 发 布 DB4201/T703—2024 I目次 前言.......................................................................................................................................................................II 1范围.....................................................................................................................................................................1 2规范性引用文件.................................................................................................................................................1 3术语和定义.........................................................................................................................................................1 4人员要求.............................................................................................................................................................1 4.1总体要求.....................................................................................................................................................1 4.2具体要求.....................................................................................................................................................1 5技术要求.............................................................................................................................................................2 5.1总体要求.....................................................................................................................................................2 5.2硬件要求.....................................................................................................................................................2 5.3软件要求.....................................................................................................................................................3 5.4场地要求.....................................................................................................................................................3 5.5数据安全要求.............................................................................................................................................3 6服务要求.............................................................................................................................................................4 6.1仲裁参与人实名认证与身份核实.............................................................................................................4 6.2电子数据提交与认定.................................................................................................................................4 6.3当事人信息使用.........................................................................................................................................5 7服务流程.............................................................................................................................................................5 7.1立案.............................................................................................................................................................5 7.2组庭.............................................................................................................................................................5 7.3审理.............................................................................................................................................................6 7.4结案.............................................................................................................................................................6 7.5送达.............................................................................................................................................................6 7.6电子卷宗归档.............................................................................................................................................7 8评价与改进.............