论文标题

互动差距:迈向了解对自动驾驶汽车之间的信任的一步

The Interaction Gap: A Step Toward Understanding Trust in Autonomous Vehicles Between Encounters

论文作者

Hunter, Jacob G., Konishi, Matthew, Jain, Neera, Akash, Kumar, Wu, Xingwei, Misu, Teruhisa, Reid, Tahira

论文摘要

在未来十年中,共享的自动驾驶汽车(SAV)将更多。由于共享流动性的快速进步以及完全自动驾驶汽车(AV)的发展速度较慢,因此很可能会在私有的AV上部署SAV。此外,现有的共享出行服务正在将其车队转变为驾驶自动化水平越来越高的人。因此,使用“根据需要”使用共享车辆的人会与自动驾驶相互作用,从而遇到互动差距。使用25名参与者的人类信任数据,我们表明互动差距会影响人类对自动驾驶的信任。参与者进行了一项模拟器研究,该研究由两种相互作用的相互作用组成,这些相互作用被一个星期的互动差距分开。在初始互动期间的信任变化与互动差距之间发现了中等的反相关性,这表明人们“忘记”了他们在交互差距期间对自动化的一些信任或不信任。

Shared autonomous vehicles (SAVs) will be introduced in greater numbers over the coming decade. Due to rapid advances in shared mobility and the slower development of fully autonomous vehicles (AVs), SAVs will likely be deployed before privately-owned AVs. Moreover, existing shared mobility services are transitioning their vehicle fleets toward those with increasingly higher levels of driving automation. Consequently, people who use shared vehicles on an "as needed" basis will have infrequent interactions with automated driving, thereby experiencing interaction gaps. Using human trust data of 25 participants, we show that interaction gaps can affect human trust in automated driving. Participants engaged in a simulator study consisting of two interactions separated by a one-week interaction gap. A moderate, inverse correlation was found between the change in trust during the initial interaction and the interaction gap, suggesting people "forget" some of their gained trust or distrust in automation during an interaction gap.

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