论文标题
创新者的语言和社会行为
The language and social behavior of innovators
论文作者
论文摘要
创新者是富有创造力的人，他们可以召唤代表创新组织主要引擎的开创性思想。过去的研究已广泛调查了创新者是谁以及与工作相关的活动的行为。在本文中，我们建议有必要分析创新者在其他情况下的行为，例如在非正式沟通空间中，在没有正式结构，规则和工作义务的情况下共享知识。利用通信和网络理论，我们分析了大型跨国公司的Intranet论坛上可用的38,000个帖子。由此，我们解释了创新者在社交网络行为和语言特征方面与其他员工的不同。通过文本挖掘，我们发现创新者写得更多，使用更复杂的语言，介绍新的概念/想法，并使用积极但基于事实的语言。了解创新者的行为和沟通如何支持想要促进创新的经理的决策过程。
Innovators are creative people who can conjure the ground-breaking ideas that represent the main engine of innovative organizations. Past research has extensively investigated who innovators are and how they behave in work-related activities. In this paper, we suggest that it is necessary to analyze how innovators behave in other contexts, such as in informal communication spaces, where knowledge is shared without formal structure, rules, and work obligations. Drawing on communication and network theory, we analyze about 38,000 posts available in the intranet forum of a large multinational company. From this, we explain how innovators differ from other employees in terms of social network behavior and language characteristics. Through text mining, we find that innovators write more, use a more complex language, introduce new concepts/ideas, and use positive but factual-based language. Understanding how innovators behave and communicate can support the decision-making processes of managers who want to foster innovation.
