论文标题
“惊讶,震惊,担心”:用户对第三方Facebook数据收集的反应
'Surprised, Shocked, Worried': User Reactions to Facebook Data Collection from Third Parties
论文作者
论文摘要
在线服务的数据收集和汇总的范围通常超出了其用户的认识和理解。透明度工具对于通知人们至关重要,尽管目前尚不清楚他们的工作能力。为了调查此事,我们进行了一项针对Facebook的用户研究,该研究最近发布了“非赛事活动”透明度仪表板,该仪表板向第三方提供了个人数据收集的信息。我们向仪表板暴露了一组N = 100名参与者,并调查了他们的意识和反应水平,以了解透明度如何影响用户的隐私态度和预期的行为。我们的参与者对大量收集的数据感到惊讶,对数据收集的满意程度明显不那么舒服,并且更有可能采取保护措施。替补,我们观察到当前的同意计划不足。根据调查结果,我们提出建议,以提高更可用的透明度,并强调需要提高对透明度工具的认识并提供易于操作的隐私控制。
Data collection and aggregation by online services happens to an extent that is often beyond awareness and comprehension of its users. Transparency tools become crucial to inform people, though it is unclear how well they work. To investigate this matter, we conducted a user study focusing on Facebook, which has recently released the "Off-Facebook Activity" transparency dashboard that informs about personal data collection from third parties. We exposed a group of n = 100 participants to the dashboard and surveyed their level of awareness and reactions to understand how transparency impacts users' privacy attitudes and intended behavior. Our participants were surprised about the massive amount of collected data, became significantly less comfortable with data collection, and more likely to take protective measures. Collaterally, we observed that current consent schemes are inadequate. Based on the survey findings, we make recommendations for more usable transparency and highlight the need to raise awareness about transparency tools and to provide easily actionable privacy controls.