论文标题

机器学习在线声誉系统的应用

Application of Machine Learning for Online Reputation Systems

论文作者

Alqwadri, Ahmad, Azzeh, Mohammad, Almasalha, Fadi

论文摘要

互联网上的用户通常需要场地来提供更好的购买建议。这可以由声誉系统提供,该系统处理评级以提供建议。评级聚合过程是声誉系统的主要部分,旨在对产品质量产生全球意见。经常使用的幼稚方法不会在其计算中考虑消费者概况,也无法发现新评级中出现的不公平评级和趋势。使用加权平均技术的其他复杂评级聚合方法集中在消费者概况数据的一个或几个方面。本文提出了使用机器学习的新声誉系统,以预测消费者资料中消费者的可靠性。特别是,我们通过提取一组对消费者可靠性影响的因素来构建新的消费者资料数据集,这些因素是机器学习算法的输入。然后将预测的权重与加权平均方法集成,以计算产品信誉评分。已使用10倍交叉验证对三个Movielens基准数据集进行了评估。此外,已将提出模型的性能与以前已发布的评级聚合模型进行了比较。获得的结果很有希望,这表明所提出的方法可能是声誉系统的潜在解决方案。比较结果证明了我们模型的准确性。最后,建议的方法可以与在线推荐系统集成在一起,以提供更好的购买建议并促进在线购物市场上的用户体验。

Users on the internet usually require venues to provide better purchasing recommendations. This can be provided by a reputation system that processes ratings to provide recommendations. The rating aggregation process is a main part of reputation system to produce global opinion about the product quality. Naive methods that are frequently used do not consider consumer profiles in its calculation and cannot discover unfair ratings and trends emerging in new ratings. Other sophisticated rating aggregation methods that use weighted average technique focus on one or a few aspects of consumers profile data. This paper proposes a new reputation system using machine learning to predict reliability of consumers from consumer profile. In particular, we construct a new consumer profile dataset by extracting a set of factors that have great impact on consumer reliability, which serve as an input to machine learning algorithms. The predicted weight is then integrated with a weighted average method to compute product reputation score. The proposed model has been evaluated over three MovieLens benchmarking datasets, using 10-Folds cross validation. Furthermore, the performance of the proposed model has been compared to previous published rating aggregation models. The obtained results were promising which suggest that the proposed approach could be a potential solution for reputation systems. The results of comparison demonstrated the accuracy of our models. Finally, the proposed approach can be integrated with online recommendation systems to provide better purchasing recommendations and facilitate user experience on online shopping markets.

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