论文标题
与过程相关的用户交互日志的参考数据模型
A Reference Data Model for Process-Related User Interaction Logs
论文作者
论文摘要
用户交互（UI）日志是高分辨率事件日志，在信息系统中执行任务时，用户执行的低级活动记录了低级活动。 UI日志中的每个事件都对应用户与接口之间的单个交互，例如单击按钮或将字符串输入文本字段。 UI日志用于诸如任务挖掘或机器人过程自动化（RPA）之类的目的，但是每个研究和工具都依赖于构成用户交互的元素和属性的不同概念化和实现。缺乏标准化使得很难整合来自不同来源的UI日志，并将UI数据收集工具与下游分析或自动化解决方案相结合。为了解决这个问题，我们为与过程相关的UI日志提出了一个普遍适用的参考数据模型。基于对科学文献和行业解决方案的综述，该模型包括UI日志的核心属性，但在范围，抽象水平和案例概念方面仍然灵活。我们提供了该模型的实现，以扩展事件日志的XES互换标准，并在现实生活中的RPA方案中演示其实际适用性。
User interaction (UI) logs are high-resolution event logs that record low-level activities performed by a user during the execution of a task in an information system. Each event in a UI log corresponds to a single interaction between the user and the interface, such as clicking a button or entering a string into a text field. UI logs are used for purposes like task mining or robotic process automation (RPA), but each study and tool relies on a different conceptualization and implementation of the elements and attributes that constitute user interactions. This lack of standardization makes it difficult to integrate UI logs from different sources and to combine tools for UI data collection with downstream analytics or automation solutions. To address this, we propose a universally applicable reference data model for process-related UI logs. Based on a review of scientific literature and industry solutions, this model includes the core attributes of UI logs, but remains flexible with regard to the scope, level of abstraction, and case notion. We provide an implementation of the model as an extension to the XES interchange standard for event logs and demonstrate its practical applicability in a real-life RPA scenario.
