论文标题
衡量在线志愿者工作的货币价值
Measuring the Monetary Value of Online Volunteer Work
论文作者
论文摘要
在线志愿者是一支至关重要的劳动力，它使许多营利性系统保持流利（例如社交媒体平台和在线评论网站）。尽管在维护高价的技术系统方面，在线志愿者仍无法了解其工作价值。本文将内容审核用作案例研究，并衡量其货币价值以使志愿者的劳动价值明显。使用主持人生成的新型私人日志数据集，我们使用线性混合效应回归并估计，即2020年Reddit主持人每天至少工作466小时。这些小时为每年340万美元，基于每小时的工资中位数的工资中位数工资，用于美国在美国的可比较内容适应服务，我们讨论了该信息可能会涉及该信息的途径，以使技术与一面的关系互动，并在线互动的公司之间的关系和在线关系。
Online volunteers are a crucial labor force that keeps many for-profit systems afloat (e.g. social media platforms and online review sites). Despite their substantial role in upholding highly valuable technological systems, online volunteers have no way of knowing the value of their work. This paper uses content moderation as a case study and measures its monetary value to make apparent volunteer labor's value. Using a novel dataset of private logs generated by moderators, we use linear mixed-effect regression and estimate that Reddit moderators worked a minimum of 466 hours per day in 2020. These hours amount to 3.4 million USD a year based on the median hourly wage for comparable content moderation services in the U.S. We discuss how this information may inform pathways to alleviate the one-sided relationship between technology companies and online volunteers.
