论文标题
在德语国家的COVID-19危机期间的信息行为
Information Behavior During the Covid-19 Crisis in German-Speaking Countries
论文作者
论文摘要
本文基于在2020年4月和2020年5月的308名奥地利，德国和瑞士的308名参与者中的在线调查中，探讨了COVID-19危机对个人信息行为水平的影响。结果首先表明，Covid-19危机导致对可靠信息的需求增加。这与公众广播，报纸和公共组织提供的信息的大量使用相同。其次，大多数参与者（84％）报告说，在Covid-19危机期间对信息供应感到满意。对信息供应不太满意的参与者使用的可靠来源的频率大大降低，尤其是公共电视台，国家报纸和公共组织提供的信息。第三，与共同相关的信息的数量导致一些参与者的信息超负荷的感觉，从而减少了信息寻求和媒体的使用。
This paper explores the impact of the Covid-19 crisis at the level of individual information behavior, based on an online survey among 308 participants from the German-speaking countries Austria, Germany and Switzerland in April and May 2020. The results show first that the Covid-19 crisis has led to an increased demand for reliable information. This goes alongside a significant increased use of public broadcasting, newspapers and information provided by public organizations. Second, the majority (84%) of the participants reported being satisfied with the information supply during the Covid-19 crisis. Participants who were less satisfied with the information supply used reliable sources significantly less frequently, specifically public television, national newspapers and information provided by public organizations. Third, the amount of Covid-19-related information led some participants to a feeling of information overload, which resulted in a reduction of information seeking and media use.
