论文标题
了解全球软件工程中的协调：关于使用会议和松弛的混合方法研究
Understanding coordination in global software engineering: A mixed-methods study on the use of meetings and Slack
论文作者
论文摘要
鉴于协调在全球软件工程领域的相关性，这项工作是为了进一步了解协调机制。具体来说，我们调查了会议和协作工具懈怠。我们使用混合方法方法进行了纵向研究，并进行了调查，观察，访谈和聊天日志。我们的定量结果表明，全球项目的员工在预定会议上平均每周花费7个小时45分钟，在未定计划的会议上花费8小时54分钟。此外，分布式团队比共同确定的团队大得多，在分布式团队中工作的人每天花费更多的时间。我们发现，关键人物的可用性较低，缺乏组织不定期的会议的组织支持以及团队成员在会议和懈怠中的不平衡活动是跨站点有效协调的障碍。在分布式团队中使用协作工具的积极方面是提高了团队的意识和非正式的沟通，并减少了对电子邮件的需求。我们的研究强调了反思全球软件工程团队如何使用会议和协作工具进行协调的重要性。我们提供实用的建议，以进行更好的会议，并为在全球项目中更有效利用协作工具提供建议。
Given the relevance of coordination in the field of global software engineering, this work was carried out to further understand coordination mechanisms. Specifically, we investigated meetings and the collaboration tool Slack. We conducted a longitudinal case study using a mixed-methods approach with surveys, observations, interviews, and chat logs. Our quantitative results show that employees in global projects spend 7 hours 45 minutes per week on average in scheduled meetings and 8 hours 54 minutes in unscheduled meetings. Furthermore, distributed teams were significantly larger than co-located teams, and people working in distributed teams spent somewhat more time in meetings per day. We found that low availability of key people, absence of organizational support for unscheduled meetings and unbalanced activity from team members in meetings and on Slack were barriers for effective coordination across sites. The positive aspects of using collaboration tools in distributed teams were increased team awareness and informal communication and reduced the need for e-mail. Our study emphasizes the importance of reflecting on how global software engineering teams use meetings and collaboration tools to coordinate. We provide practical advice for conducting better meetings and give suggestions for more efficient use of collaboration tools in global projects.
