论文标题
对客户回应的情感分析
Sentiment Analysis on Customer Responses
论文作者
论文摘要
情感分析是计算机科学领域最快的研究领域之一，使跟踪该地区的所有活动都具有挑战性。我们提出了有关产品的客户反馈评论，我们利用了意见挖掘，文本挖掘和情感，该评论通过改变对特定产品的看法来影响周围的世界。本研究中使用的数据是从Amazon.com收集的在线产品评论。我们对检索的评论进行了比较情感分析。这篇研究论文为您提供了对智能手机的各种智能手机意见的情感分析，以将它们分为积极，消极和中立的行为。
Sentiment analysis is one of the fastest spreading research areas in computer science, making it challenging to keep track of all the activities in the area. We present a customer feedback reviews on product, where we utilize opinion mining, text mining and sentiments, which has affected the surrounded world by changing their opinion on a specific product. Data used in this study are online product reviews collected from Amazon.com. We performed a comparative sentiment analysis of retrieved reviews. This research paper provides you with sentimental analysis of various smart phone opinions on smart phones dividing them Positive, Negative and Neutral Behaviour.
