论文标题
有关预测软件项目中问题成功的问题和评论的描述
Descriptions of issues and comments for predicting issue success in software projects
论文作者
论文摘要
必须成功执行软件开发任务,以实现软件质量和客户满意度。知道软件任务是否可能失败对于确保软件项目的成功至关重要。问题跟踪系统存储软件任务(问题)和注释的信息,这对于预测问题成功很有用;然而;几乎没有关于此主题的研究。这项工作研究了问题和评论的文本描述的有用性,以预测问题是否成功解决。从四个流行的问题跟踪系统中提取了588个软件项目的问题和评论。七个机器学习分类器接受了30k问题和超过120K评论的培训,并进行了6000多次实验,以预测三种类型的问题的成功:错误,改进和新功能。结果提供了证据表明,问题和评论的描述可用于预测超过85%的准确性和精确度的问题成功,并且问题成功的预测随着时间的流逝而有所不同。与软件开发有关的单词与预测问题成功特别相关。必须使用软件工具的数据详细研究其他沟通方面及其与软件项目成功的关系。
Software development tasks must be performed successfully to achieve software quality and customer satisfaction. Knowing whether software tasks are likely to fail is essential to ensure the success of software projects. Issue Tracking Systems store information of software tasks (issues) and comments, which can be useful to predict issue success; however; almost no research on this topic exists. This work studies the usefulness of textual descriptions of issues and comments for predicting whether issues will be resolved successfully or not. Issues and comments of 588 software projects were extracted from four popular Issue Tracking Systems. Seven machine learning classifiers were trained on 30k issues and more than 120k comments, and more than 6000 experiments were performed to predict the success of three types of issues: bugs, improvements and new features. The results provided evidence that descriptions of issues and comments are useful for predicting issue success with more than 85% of accuracy and precision, and that the predictions of issue success vary over time. Words related to software development were particularly relevant for predicting issue success. Other communication aspects and their relationship to the success of software projects must be researched in detail using data from software tools.