论文标题
提高电子商务网站上多属性产品以用户为中心的决策的可用性
Improving Usability of User Centric Decision Making of Multi-Attribute Products on E-commerce Websites
论文作者
论文摘要
可用的大量产品使用户很难根据其需求找到最合适的产品。当用户试图在产品选择过程中优化多个属性时,此问题尤其加剧。在智能手机的情况下,内存大小和摄像机分辨率要求。先前的研究表明,此类用户广泛搜索以找到最能满足其需求的产品。在本文中,我们提出了一个接口,该界面将通过一系列可视化来帮助用户选择多属性产品。该界面特别针对希望根据某些标准购买最佳产品的用户。该界面可以通过允许用户逐渐候选产品并最终从非常小的考虑设置中选择最合适的产品来起作用。我们通过进行对照实验来评估我们提出的界面,该实验从经验上衡量基于可视化的界面和典型的电子商务界面的效率,有效性和满意度。结果表明,我们提出的接口使用户可以快速,正确地找到所需的产品,此外,用户的主观意见也赞成我们提出的界面。
The high number of products available makes it difficult for a user to find the most suitable products according to their needs. This problem is especially exacerbated when the user is trying to optimize multiple attributes during product selection, e.g. memory size and camera resolution requirements in case of smartphones. Previous studies have shown that such users search extensively to find a product that best meets their needs. In this paper, we propose an interface that will help users in selecting a multi-attribute product through a series of visualizations. This interface is especially targeted for users that desire to purchase the best possible product according to some criteria. The interface works by allowing the user to progressively shortlist products and ultimately select the most appropriate product from a very small consideration set. We evaluated our proposed interface by conducting a controlled experiment that empirically measures the efficiency, effectiveness and satisfaction of our visualization based interface and a typical e-commerce interface. The results showed that our proposed interface allowed the user to find a desired product quickly and correctly, moreover, the subjective opinion of the users also favored our proposed interface.