论文标题
舒适服务:为办公楼设计一个面向用户的热舒适伪像
Comfort-as-a-Service: Designing a User-Oriented Thermal Comfort Artifact for Office Buildings
论文作者
论文摘要
大多数人最多将90%的时间在室内花费。但是,设施管理和相关学科领域的文献主要集中于建筑物的能源和成本节省方面。尤其是在商业建筑领域,只有很少的文章以用户为中心的角度来看,它们都没有考虑热舒适的主观性。这项工作解决了这一研究差距,并旨在利用现代办公基础架构的变化,并考虑实际用户反馈而不会干扰现有系统,以优化开放式办公环境中的个人环境舒适度。基于设计科学研究方法,我们首先在典型的公司办公大楼中进行用户体验测试。此外,我们建立了一种机制来收集有关环境舒适性的用户反馈。基于此,我们建立了一个机器学习模型,其中包括不同的物联网数据源(例如构建数据和天气数据),平均确定为41.5%。使用这些见解,我们能够建议建筑物中当前的个人舒适区,并帮助员工对坐在哪里或穿什么衣服,感到舒适和有效地工作做出更好的决定。因此,我们通过在分析过程的基础上提出以用户为中心的设计来为知识体系做出贡献。
Most people spend up to 90 % of their time indoors. However, literature in the field of facility management and related disciplines mostly focus on energy and cost saving aspects of buildings. Especially in the area of commercial buildings, only few articles take a user-centric perspective and none of them considers the subjectivity of thermal comfort. This work addresses this research gap and aims to optimize individual environmental comfort in open office environments, taking advantage of changes in modern office infrastructure and considering actual user feedback without interfering with existing systems. Based on a Design Science Research approach, we first perform a user experience testing in an exemplary corporate office building. Furthermore, we build a mechanism to gather user feedback on environmental comfort. Based on this, we build a machine learning model including different IoT data sources (e.g. building data and weather data) with an average coefficient of determination of 41.5%. Using these insights, we are able to suggest current individual comfort zones within the building and help employees to make better informed decisions on where to sit or what to wear, to feel comfortable and work productively. Therefore, we contribute to the body of knowledge by proposing a user-centric design within a cross-disciplinary context on the basis of analytical processes.