论文标题

GDPR之后的黑暗图案:刮擦同意弹出窗口并展示其影响力

Dark Patterns after the GDPR: Scraping Consent Pop-ups and Demonstrating their Influence

论文作者

Nouwens, Midas, Liccardi, Ilaria, Veale, Michael, Karger, David, Kagal, Lalana

论文摘要

已将新的同意管理平台(CMP)引入了网络,以符合欧盟的一般数据保护法规,尤其是当公司收集和处理用户的个人数据时,其同意要求。这项工作分析了最普遍的CMP设计如何影响人们的同意选择。我们在英国前10,000个网站上刮了五个最受欢迎的CMP的设计(n = 680)。我们发现黑暗的模式和暗示同意无处不在。只有11.8%满足我们根据欧洲法律设定的最低要求。其次,我们对40名参与者进行了实地实验,以研究八种最常见的设计如何影响同意选择。我们发现通知样式(横幅或屏障)没有效果。从第一页中删除退出按钮将同意增加22--23个百分点;在第一页上提供更多的颗粒状控制可以减少8--20个百分点。这项研究为执行GDPR的必要监管行动提供了经验基础,特别是将重点放在集中式的第三方CMP服务上的可能性,作为提高合规性的有效方法。

New consent management platforms (CMPs) have been introduced to the web to conform with the EU's General Data Protection Regulation, particularly its requirements for consent when companies collect and process users' personal data. This work analyses how the most prevalent CMP designs affect people's consent choices. We scraped the designs of the five most popular CMPs on the top 10,000 websites in the UK (n=680). We found that dark patterns and implied consent are ubiquitous; only 11.8% meet the minimal requirements that we set based on European law. Second, we conducted a field experiment with 40 participants to investigate how the eight most common designs affect consent choices. We found that notification style (banner or barrier) has no effect; removing the opt-out button from the first page increases consent by 22--23 percentage points; and providing more granular controls on the first page decreases consent by 8--20 percentage points. This study provides an empirical basis for the necessary regulatory action to enforce the GDPR, in particular the possibility of focusing on the centralised, third-party CMP services as an effective way to increase compliance.

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